
UAE CRM and HR
Pipeline and leave on one staff record
CRM plus HR for a UAE client, with AI summaries a manager still has to accept.
13 wks
CRM, then HR, then summaries
2 desks
Sales and HR permissions
Draft
AI never sends on its own
Client names, logos, and contracts stay unpublished under NDA. Software screens use sample data, not live records.
Outcome focus
CRM + HR
Deals and staff requests in one product
01 — Context
Challenge
Sales lived in a sheet. Leave and employee files lived in another. Managers rewrote the same status updates for both.
02 — Method
Approach
Accounts, deals, employees, and leave share a Laravel app. An AI summary drafts the weekly pipeline note and a leave recommendation from the record. A manager approves it. The company name is under NDA.
Workflow
Move a deal
Owner, stage, and next step are required to leave a stage.
Request leave
The employee submits dates. HR sees the balance before approval.
Weekly note
AI drafts a pipeline summary. The sales lead edits and sends it.
Outcomes
- A deal and a leave request are both assignable work
- Summaries cite the record, and stay drafts until approved
- Permissions split sales and HR
Measurement
Illustrative patterns from this engagement style
Weekly notes sent from a draft
Illustrative share of Monday pipeline notes that began as a generated draft.
- 20 W10
- 38 W11
- 51 W12
- 64 W13
Checkpoint values
Same series as bars — useful for scanning week-to-week movement.
Manager time in the week
Illustrative split.
Before
- Rewrite status45%
- Find the file30%
- Decide25%
After we rebalance
- Rewrite status15%
- Find the file10%
- Decide75%
Charts are illustrative patterns for how we sequence and measure work in this category. They are not audited financial results or guarantees.
Visuals
Project gallery
Forms and listings are sample interfaces. They are not screenshots of a client's live data.


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