
US ride apps
Rider app, driver app, one trip
A private ride platform for a US client, with separate rider and driver apps.
16 wks
Request through paid complete
4
Trip statuses
Stripe
Card on complete
Client names, logos, and contracts stay unpublished under NDA. Software screens use sample data, not live records.
Outcome focus
2 apps
Rider and driver, plus a dispatch desk
01 — Context
Challenge
The client needed request, assign, on-trip, and complete, without borrowing another brand's name. Dispatch was a group text.
02 — Method
Approach
Flutter apps for rider and driver. A Node API holds the trip. Live updates move status from requested to en route, on trip, and completed. Stripe takes the card. The desk can assign when automatic match is off. We do not publish the client's name.
Workflow
Request
Rider sets pickup and dropoff. The trip opens as Requested.
Assign
A driver accepts, or dispatch assigns. Status becomes En route.
Complete
On trip, then completed. The card is captured against that trip.
Outcomes
- Rider and driver see the same trip status
- Dispatch can assign or let the match run
- Payment is a charge on trip complete, not a side invoice
Measurement
Illustrative patterns from this engagement style
Trips closed in the apps
Illustrative share of pilot trips that reached Completed without a dispatcher phone call.
- 14 W8
- 27 W10
- 43 W12
- 58 W14
- 69 W16
Checkpoint values
Same series as bars — useful for scanning week-to-week movement.
How a driver was chosen
Illustrative pilot mix.
Before
- Group text70%
- Desk assign25%
- In-app match5%
After we rebalance
- Group text8%
- Desk assign27%
- In-app match65%
Charts are illustrative patterns for how we sequence and measure work in this category. They are not audited financial results or guarantees.
Visuals
Project gallery
Forms and listings are sample interfaces. They are not screenshots of a client's live data.


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